We Guarantee Our Work... And Then Some!
Because we know that quality parts and service are important to you, we stand behind them with the Best Guarantees in the Business. In fact, we guarantee all of our work INCLUDING LABOR!
The Best Guarantee in the business!
Covered Services:
- Brake Service Including ABS
- Tires - All Major Brands / TPMS
- Full Service Oil Changes
- Diagnostics & Engine Repair
- Mufflers & Catalytic Converters
- Emission Repairs
- Factory Scheduled Maintenance
- Complete Tune Up Service
- Struts & Shock Absorbers
- Batteries & Charging Systems
- Steering, Suspension & Alignments
- Transmission Service
Warranty details, eligibility, exclusions, and limitations apply.
Warranty terms apply. LifePlus is available for most cars and light trucks and is honored only at the original service location. Original paid invoice required. Not transferable. Applies only to covered products. Not valid for off-road or commercial use. Exclusions apply, including tires, fluids, filters, batteries, A/C Freon, and state inspection services. Incidental and consequential damages are excluded to the extent permitted by law.
General Terms
The Life Plus Service Guarantee is an optional extended guarantee that may be purchased for an additional cost. This extended guarantee provides you lifetime protection on covered items and a “one time use” 4 year / 48,000 mile protection* on labor. Parts and Services EXCLUDED from this guarantee are listed below under Excluded Parts & Services. THIS EXTENDED GUARANTEE WILL ONLY BE HONORED AT THE LOCATION WHERE THE ORIGINAL SERVICE WAS PERFORMED. NO OTHER CAR-X TIRE & AUTO SERVICE CENTER IS OBLIGATED TO HONOR THIS EXTENDED GUARANTEE. Obligations of the provider under this guarantee are backed by the full faith and credit of the provider and are not guaranteed under a reimbursement insurance policy. This guarantee does not cover consequential damage caused by collision, fire, abuse, self-repair or failure of a part caused by failure of a non-covered part. If, at time of replacement part installation, additional parts or labor to restore the vehicle to its proper and safe operating condition are required, Car-X must perform this additional service. If you do not wish to authorize this service, you will receive a one time, non-installed, non-guaranteed replacement part. CAR-X IS NOT LIABLE FOR LOSS OF USE OF THE VEHICLE, LOSS OF TIME, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
Covered Items Under Life Plus Service Guarantee
All covered items are noted on original invoice with a “W” to the left of item description. These items will carry a lifetime guarantee for as long as the original purchaser owns the vehicle. Should the lifetime guaranteed part fail, simply bring the vehicle and the original invoice to the Car-X Tire & Auto location that performed the service and it will be replaced at no charge for the part. However, a labor charge will apply if service was performed more than 4 years / 48,000 miles from the date of the original service. There will be NO Labor Charges for first time installation of covered items for a period of 4 years / 48,000 miles from the date of original service. The labor coverage is only eligible for a “one time use”. When the lifetime guaranteed part is replaced at no charge for part or labor, you may purchase another 4 year / 48,000 mile coverage on the labor portion of that repair or anytime during the original guarantee period.
Time or distance guarantee applicable on whichever occurs first (i.e. 4 years / 48,000 miles).
Excluded Parts & Services
- Tires, Tire related parts and /or associated labor
- Lubricants, Fluids, Flushes and /or associated labor
- Filters, Wiper Blades, Bulbs and /or associated labor
- Batteries and /or associated labor
- Air Conditioning Freon and /or associated labor
- State Inspection Service
Special Circumstances
- The LIFE PLUS SERVICE GUARANTEE is available for most cars and light trucks.
- The LIFE PLUS SERVICE GUARANTEE will only be honored at the location it was issued.
- The LIFE PLUS SERVICE GUARANTEE is not transferable or assignable.
- The LIFE PLUS SERVICE GUARANTEE will only be honored upon presentation of the original paid invoice.
- The LIFE PLUS SERVICE GUARANTEE is only applicable on purchased, covered products.
- Vehicles used for off-road or commercial uses are not eligible for the LIFE PLUS SERVICE GUARANTEE
Disclaimer
In no event shall Car-X be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which may vary from state to state.
Return/Cancellation Policy
You may return this Guarantee by returning it to the store location within thirty (30) days after it’s purchase, and if no service has been provided as of the date of the return, this Guarantee shall be void and the provider will refund the full purchase price of this Guarantee.
Transferability
The Life Plus Service Guarantee is not transferable to another owner of the vehicle. Proof of ownership may be necessary to honor the Guarantee.
